Introduction
This Privacy Policy describes how Serene-wolf collects, uses, and protects information provided through our website and services. We are committed to safeguarding the privacy of our clients and website visitors.
Information We Collect
We collect information that you voluntarily provide when you:
- Submit inquiry forms or consultation requests
- Correspond with us via email
- Engage our advisory services
This information may include your name, email address, company name, and details about your business challenges or strategic objectives.
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use collected information to:
- Respond to your inquiries and consultation requests
- Provide advisory services you have engaged us for
- Improve our website and service offerings
- Send relevant information about our services (only if you have opted in)
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With service providers who assist in operating our website or conducting our business, under strict confidentiality agreements
- When required by law or to protect our legal rights
- In connection with a business transfer or merger
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Client engagement records are maintained for seven years following project completion for business continuity and legal compliance purposes.
Data Security
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have rights including:
- Access to the personal information we hold about you
- Correction of inaccurate information
- Deletion of your information under certain circumstances
- Objection to processing of your information
- Data portability
To exercise these rights, contact us at [email protected].
Cookies
Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings. For detailed information, see our Cookies Policy.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under the age of eighteen. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website following changes constitutes acceptance of the revised policy.
Contact Information
If you have questions about this Privacy Policy or our data practices, contact us at:
Serene-wolf
425 Robson Street, Suite 1840
Vancouver, BC V6B 6L8
Canada
Email: [email protected]